35bd price Privacy Policy
Your personal information is very important to us. This policy explains in detail how 35bd price collects, stores and keeps your information secure.
Policy Overview
35bd price operates an online gaming and betting platform for users in Bangladesh. Using the platform requires you to provide certain personal information, and you have the right to know how that information is managed. This privacy policy ensures complete transparency on that matter.
This policy is related to the Terms and Conditions, and reading both documents together will give you a full understanding of the platform's overall legal framework. By creating an account on 35bd price or continuing to use the service, you are considered to have given your consent to this privacy policy.
Important: This service is only for persons aged 21 and above. We do not knowingly collect information from minors.
1 What Information We Collect
35bd price collects information from you in various situations. This information falls into two main categories — information you provide directly and information collected automatically.
1.1 Information You Provide Directly
Information you give during account registration, verification and transaction processes:
- Full name, date of birth and national ID details (for age verification)
- Mobile number and email address
- bKash, Nagad or Rocket mobile number (for deposit and withdrawal processing)
- Login credentials (username and encrypted password)
- Conversations and information provided when contacting the support team
1.2 Information Collected Automatically
Information collected automatically while you use the platform:
- IP address, browser type and operating system
- Device identifier information
- Platform browsing history and gaming activity
- Approximate login time, date and location data
- Data from cookies and similar tracking technologies
Note: We never collect your bank account number or card details directly. All financial transactions are completed through bKash, Nagad and Rocket within their own secure environments.
2 Purpose of Using Your Information
35bd price uses your personal information only for specific and legitimate purposes. Your information is processed for the following reasons:
2.1 Service Operation
- Creating, managing and maintaining the security of your account
- Processing deposits, withdrawals and other financial transactions
- Providing bonuses, promotions and VIP benefits
- Ensuring customer support
2.2 Security and Compliance
- Preventing fraud and unauthorised access
- Age verification (confirming 21+)
- Applying responsible gaming guidelines
- Complying with anti-money laundering regulations
2.3 Service Improvement
- Improving platform performance and user experience
- Identifying and resolving technical issues
- Conducting analytical research (with personally identifiable information removed)
2.4 Communication
- Sending important security and account-related notifications
- Sending promotional information with your consent
- Providing support via live chat and email
3 Data Storage and Security
35bd price uses industry-standard technology to keep your personal information secure. Our security measures are as follows:
3.1 Encryption Technology
All data is transferred using SSL (Secure Socket Layer) technology. Passwords and sensitive information are stored with advanced hashing algorithms, making them unreadable even by staff.
3.2 Access Control
Only authorised staff can access the information they need, and every access is logged and recorded. Strict access control measures are applied to prevent unauthorised access to data.
3.3 Retention Period
Information is retained for as long as your account remains active. Even after account closure, certain information may be kept within legal limits to meet legal obligations. Once that period ends, the information is securely deleted or anonymised.
For the security of your account, never share your password or OTP with any third party. No 35bd price staff member will ever ask for your password or OTP.
4 Sharing Information with Third Parties
35bd price does not sell or rent your personal information. However, information may be shared with trusted third parties in specific circumstances:
4.1 Service Providers
Payment processors (bKash, Nagad, Rocket), technology infrastructure providers and gaming software providers receive the information needed to deliver their services. All such partners are contractually bound to comply with our privacy standards.
4.2 Legal Obligations
Information may be provided in response to a valid order from a law enforcement agency or court. In such cases, we fully comply with legal directions.
4.3 What Will Never Be Done
- Personal information will not be sold to advertisers
- Information will not be shared with unnecessary third parties
- Information will not be used for marketing purposes without your consent
- Information relating to minors will not be used for any purpose
5 Cookies and Tracking Technology
35bd price uses cookies and similar technologies on the platform to improve and personalise your browsing experience.
5.1 Essential Cookies
These cookies are necessary for the basic functioning of the platform. They are used to maintain login sessions, carry out security checks and save language preferences. Disabling these cookies will prevent the platform from working properly.
5.2 Analytical Cookies
Analytical cookies are used to understand which parts of the platform are used most and where improvements are needed. This data is completely anonymous and does not directly identify any individual.
5.3 Cookie Control
You can manage cookies at any time from your browser settings. However, disabling certain cookies may limit some features of the platform.
6 Your Rights and Controls
35bd price believes you should have full control over your own personal information. To that end, we ensure the following rights:
6.1 Right to Access Your Information
You can request to know what information we hold about you. After verification, we will provide you with a complete summary.
6.2 Right to Correct Your Information
If your account contains incorrect or outdated information, you can request that it be corrected. We will make the necessary corrections as quickly as possible.
6.3 Right to Delete Your Information
In certain circumstances, you can request that your information be deleted. However, we may be required to retain some information for a specified period due to legal obligations.
6.4 Right to Opt Out of Promotional Communications
You can stop receiving promotional emails or messages at any time. Important security and account-related notifications will continue, as these are an essential part of the service.
To exercise these rights or for any information-related requests, contact our support team using the method described in the FAQ section.
7 Responsible Gaming and Data Protection
35bd price gives responsible gaming the highest priority. Information about your gaming activity is used only to provide you with better service, not against you.
To help users play safely and responsibly, we follow responsible gaming guidelines and provide self-exclusion and limit-setting options when needed. Your gaming information is required to activate these features and is handled with complete confidentiality.
Please note: This service is only for persons aged 21 or above. Information collected for age verification is not used for any other purpose.
8 Protection of Children and Minors
35bd price strictly prohibits use by minors and does not knowingly collect information from anyone under the age of 21. Age verification is a mandatory step in our registration process.
If we become aware that a minor's information has been collected, that account will be closed immediately and the related information will be deleted. If a parent or guardian believes their child is using this platform, they can contact our support team immediately.
9 Policy Changes and Updates
35bd price may update this privacy policy from time to time. After each update, the "Last updated" date at the top of the page will be changed.
For significant changes, you will be notified by email or through the platform. Continuing to use the platform after changes are made will be considered as your acceptance of the revised policy. If you do not agree with the new policy, you may close your account at any time.
You are advised to review this page regularly to stay informed about any changes.
10 Applicable Law and Jurisdiction
This privacy policy has been prepared in accordance with international data protection standards. 35bd price is committed to maintaining the highest level of security in protecting user information.
If any dispute or disagreement arises regarding any part of this policy, an attempt will first be made to resolve it through discussion. This privacy policy is an integral part of 35bd price's Terms and Conditions, and if any conflict arises between the two documents on a matter covered by this policy, this policy will take precedence.
Data Protection Contact
For any questions about the privacy policy, requests to access information, or any concerns, please contact our support team. We provide support in Bengali and English 24/7.
Use the platform's live chat for immediate assistance at any time. Our team is active around the clock.
For detailed requests, contact us by email: [email protected]
Want to know more?
Visit our About Us page to learn more about all of 35bd price's policies and terms.
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